The Hold Room is a bi-weekly podcast, focusing on the 'New Passenger Experience', brought to you by ACC and the ACC Terminal and Facilities New Passenger Experience Subcommittee. The podcast will explore the latest trends in airport development and passenger facilities here in the U.S. and around the world.

Episode 1:

ACC’s first guest is Rick Lucas, Senior Project Manager at McFarland Johnson. Rick spoke with Laura Canham (McFarland Johnson) and Max Vale (Ricondo & Associates) about his experience as an Xennial regarding traveling during the pandemic and the outlook for the year ahead.

Download the audio here: https://training.acconline.org/the-hold-room